FREQUENTLY ASKED QUESTIONS
Q: Can I bring in my own shirts to be printed?
A: We do not allow customer provided items. There are too many variables out of our control. A good analogy for this, is you wouldn’t bring a steak into a restaurant and ask them to cook it.
Q: What is your shipping policy?
A: We typically ship UPS ground, unless otherwise specified. Orders are shipped within 1 business day of being complete.
Q: Which payment methods do you accept?
A: Online we accept Paypal, and all major credit cards. In store we can accept Cash, Check, Cards, Venmo, Apple Pay, Messenger Pay, and Zelle.
Q: What is your return policy?
A: With all items being custom made to every order we do everything in our power to ensure accuracy. If there is a defect in the clothing or print we will replace the items, or work out a refund option.
Q: How much is it to digitize my artwork?
A: This is another one that is difficult to answer. Everyone’s artwork is different, and it all depends on the amount of time we spend on it. Most designs we can get done in an hour or two. We offer discounts depending on order size as well.
Q: What is your minimum order size?
A: Depending on the item, and printing process for the item, there will be different minimums. For printed apparel typically we can do 1, embroidery is 12, and other items feel free to contact us for a free quote.
